Privacy Policy

 

Information Text on the Protection and Processing of Personal Data

 

The purpose of this Information on the Protection and Processing of Personal Data (Information) is to provide information obtained during the use of the website (Platform) located at https://www.yachtingverse.com/, which is managed by Yachtingverse Seyahat Turizm Ticaret Anonim Şirketi (YachtingVerse). and/or to fulfill the obligation to inform, imposed by Article 10 of the Law No. 6698 on the Protection of Personal Data (Personal Data Protection Law), regarding the use of personal data received from third parties. In addition, it is to inform Users in a transparent manner about the ways in which the personal data collected by YachtingVerse regarding the Users' use of the Platform or entered into the Platform by the Users' positive actions, the purposes for which they are processed, their legal reasons and their rights.

 

Offerers of products and services in various categories and potential buyers meet and make their purchases through the secure environment offered by Yachtingverse. In this activity, personal data is processed as stated in this Information text as a requirement for the use of Yachtingverse functions.

 

Yachtingverse constantly renews itself to provide better service to its Users in the field of internet with innovative products and service applications by investing in technology and works to provide the best service, to ensure that personal data is collected, stored and shared in accordance with the law and to protect their privacy at the highest level possible. takes security measures. In order to achieve this purpose, Users' personal data is processed within the scope and conditions detailed below.

 

Yachtingverse may update and change these Information provisions at any time by publishing them on the Platform. Updates and changes made by Yachtingverse will be valid from the date of publication on the Platform.

 

a) Data Controller

 

In accordance with the Personal Data Protection Law, your personal data; It will be collected and processed by Yachtingverse, as the data controller, within the scope explained below.

 

b) Personal Data Collected

 

Yachtingverse collects various static (fixed) and dynamic (variable) data from Users with the methods specified below. The data Yachtingverse collects depends on the services and features Users use.

 

Under this heading, the data processed within the scope of the Services offered by Yachtingverse and considered personal data in accordance with the Personal Data Protection Law are listed in groups below. Unless expressly stated otherwise, the terms "personal data" and "special categories of personal data" within the scope of the terms and conditions presented in this Information include the following information:

 

Name and Contact Information: Name, surname, mobile phone, home phone, work phone, address, e-mail address, billing information, TR ID number (national identification number), photocopy of the front side of the ID and other similar documents.

 

Identity Verification Information: Users' account information, passwords used to verify identity and access the account, User Name, contact information, User numbers, advertisement numbers, identity card front side information, new ID front side information, new driver's license front side information, user selfie video, identity hologram video, invoice information, GUID (Globally Unique Identifier Number) provided to users by e-government.

 

Demographic Data: Date of birth, gender, marital status, educational status, profession, interests, preferred language data.

 

Usage Data and Favorites: Data collected from your devices through various software and technological tools, your reasons for calling Yachtingverse or Call Centers, voice recordings, real estate index, expertise, data on the date and time the product was used, the city, district, neighborhood where the index query was created, the payment process. If successful, users can be directed to the relevant product through modules such as chassis and plate number, products viewed on the Platform, square meter prices, surveys and banner orientation of domestic or foreign companies, and product supplier companies can contact the user in order to receive the damage inquiry report produced by the Insurance Association and Surveillance Center system. data specified in the relevant survey or banner for communication, information requested by the bank regarding the offer they want to receive for the real estate that banks put up for sale through the real estate module from the bank, data entered to get information about the projects of contractor companies through the Platform for real estate projects, development and customization of services for you. usage habits (prioritization options, preferred return method and date, responded channels, last login date to the Platform, Doping advertisement type used, post type, websites visited, number of pages viewed, visit duration and number of goal completions, user actions while using the services, search terms entered, categories of products and advertisements visited, errors and similar problems that occur during the use of the service in order to ensure that the services are provided smoothly.

 

Location Data: Includes data regarding users' precise or approximate locations. Location data extracted from GPS data and IP and port addresses is used when the user uses Yachtingverse's mobile applications, if he/she wants to search for and post advertisements around his/her location and if the user gives permission.

 

Payment Data: Agency and customer invoice and payment information (name, surname, invoice address, TR ID number, tax identification number), invoices sent to the account holder and receipt samples for payments received from account holders, payment number, invoice number, invoice amount, invoice Data such as slaughter date.

 

Content Data: Requested documents proving that the brand is not fake (invoice, warranty certificate, etc.), documents showing that the product belongs to the person or his/her authority over the product (such as title deed, license, trademark registration certificate, relevant parts of the authorization agreement), advertisement information, authorization certificate. , account information, notification description, solution description, satisfaction, notification reason, customer rating, renewal date, reason for rejecting the advertisement, feedback, reason for sending documents, error content stated during the use of the Service, interim notification status, interim notification, reason for call. Similar data such as.

 

Survey Answers: Answers given to periodic surveys organized by Yachtingverse within the Platform and answers given to surveys made by real and legal persons with whom Yachtingverse cooperates.

 

Fingerprint: You can choose to log in with your fingerprint instead of using a password in the mobile application. Your fingerprint will not be transmitted to Yachtingverse in any way within the scope of the transaction that will be carried out by identifying your fingerprint in the settings section of your mobile device. Only a verification or error warning is sent to Yachtingverse via the mobile device, and based on this, you can log in to the application. If confirmation is not received, you will be directed to repeat the process or log in another way. You can always turn off the fingerprint login option from the settings section of your device.

 

Questions and Answers: With the "Contact Broker" button in the Contact section of an advertisement in the Boat Rental and Purchasing category, buyers can; Questions about the product and the answers given by the relevant seller.

 

In-Site Messages and Questions and Answers Stuck in Filters or Containing Content Contrary to Terms of Use: In order to ensure safe communication and commerce between users, in-site messages sent by users to each other and, when the Ask a Question feature is used, questions and answers that are visible to everyone or visible to individuals can only be filtered. These are in-site messages that are stuck or are found to contain content that violates the terms of use upon receiving a complaint/notification.

 

Where is Personal Data Stored and Processed?

 

Your personal data we obtain may be stored at home or abroad in another country where Yachtingverse or its affiliates, subsidiaries or cooperating service providers have facilities, and may be processed in line with and in proportion to the purposes set out in this Information.

 

Your personal data collected within the scope of this Information will be processed in accordance with the provisions herein and within the scope of the legislation in force in the country where the data is stored and processed and within the prescribed security measures.

 

c) Purpose for which Personal Data will be Processed

 

In line with the purposes set out in this Information and Account Agreement, your personal data will be processed in accordance with the Principles and Processing Conditions regulated by the Personal Data Protection Law No. 6698 and for the purposes detailed below:

 

Name and Contact Information: Internal evaluation, communication, user registration, obtaining potential customer information, development of after-sales processes, business development, collection, customer portfolio management, promotion, analysis, complaint management, managing customer satisfaction processes, marketing, advertising, research, billing, event notification, execution of operational activities, measurement and development of service quality, audit, control, optimization, customer verification, sales, after-sales services, detection and prevention of fraud, participation in online training meetings; In accordance with the obligation arising from the legislation in terms of your name and surname data, identity verification in real estate and vehicle advertisements is carried out via e-government;

 

Authentication Information: User registration, problem/error reporting, control, development and execution of operational activities, development of after-sales processes, business development, collection, internal evaluation, customer portfolio management, measurement of service quality, communication, optimization, moderation, audit, Risk management, digital identity verification, customer verification, detection and prevention of fraud, carrying out identity verification in real estate and vehicle advertisements through e-government in accordance with the obligation arising from the legislation;

 

Demographic Data: Promotion, internal evaluation, analysis, communication, development of after-sales processes, business development, collection, usage data and areas of interest, favorites, marketing, sales, advertising, audit and control, risk management, internal evaluation, customer portfolio management, after-sales services, measurement and improvement of service quality, carrying out complaint management processes, execution and development of operational activities, recording, problem/error reporting;

 

Usage Data and Favorites: User registration, problem/error reporting, control, inquiry, execution and development of operational activities, after-sales services and development of after-sales processes, business development, collection, internal evaluation, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, determining areas of interest, scoring, profiling, marketing, sales, advertising, carrying out complaint management processes, registration, problem/error reporting;

 

Location data: Use of location-related or location-related Platform functions, audit and control, risk management;

 

Payment Data: Managing the billing process, accounting, development of after-sales processes, business development, collection, internal evaluation, scoring, profiling, customer portfolio management, after-sales services, communication, marketing, auditing, control, processes carried out with payment service providers;

 

Content: Business development, optimization, customer portfolio management, auditing, control, execution and development of operational activities, facilitating the advertising processes, preventing fraud and abuse that may occur during advertising, and accessing boat information from the boat name information in the advertisement photographs in order to understand the history of the boat within the platform. planning the business process and collecting data accordingly, conducting advertising operations, promotion, internal evaluation, customer management, analysis, scoring, profiling, development of after-sales processes, collection, after-sales services, communication, measurement and development of service quality, compliance with legislation requirements. fulfillment, execution of complaint management processes;

 

 

Survey and Test Answers: Information requested from users who respond to periodic surveys or tests organized by Yachtingverse within the Platform, in accordance with the purposes of use of the Platform with the real and/or legal persons that Yachtingverse cooperates with in order to enable the Platform functions to be used and to perform these functions by Yachtingverse. Direct marketing to these users, performing statistical analysis, improving processes and creating a database by third real and legal persons with whom it cooperates within the scope of all the above-mentioned processing activities;

 

 

Fulfilling obligations, establishing rights, rights arising from contracts made by Yachtingverse with business partners/customers/suppliers, in order to fulfill legal and commercial obligations within the framework of contracts made with third real or legal persons who have a business relationship with Yachtingverse or activities carried out and obligations arising from legal regulations. protection, carrying out commercial and legal evaluation processes, making legal and commercial risk analyses, carrying out the legal compliance process, finalizing the tests to determine whether the user can receive the documents specified in the relevant legal regulations, conducting financial affairs, fulfilling legal requirements, making decisions of authorized institutions, organizations and authorities. It will be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 for the purposes of fulfilling your personal data and responding to your requests.

 

Personal Data Storage Period

 

Yachtingverse will retain the personal data it obtains for the period necessary for the purpose for which they are processed, in order to enable Users to benefit from the Service in the best way, within the framework of the conditions specified in this Information and the Account Agreement, and to fulfill the obligations arising from the nature of the Account Agreement.

 

In addition, in the event of any dispute that may arise from the Account Agreement, Yachtingverse will retain personal data for the limited purpose of carrying out administrative or judicial processes within the scope of the dispute and for the limitation periods determined in accordance with the relevant legislation.

 

c) To whom and for what purpose the processed personal data can be transferred

 

Yachtingverse uses the personal data of the User and the new data obtained using this personal data or the personal information that the Users enter into the Platform with their positive actions, primarily to fulfill the requirements of the Account Agreement and the Services, to improve the User experience (including improvement and personalization), to ensure the security of the Users. , detecting and preventing fraud, improving the Services, carrying out inquiry activities that may be important for the Services, conducting operational evaluation research, fixing errors, verifying user identities, improving system performance, providing online training activities. outsourcing service providers, business partners, suppliers, expertise and real estate consultancy firms in order to achieve any of the stated purposes; Corporate account holders, cargo companies, law offices, research companies, call centers, Yachtingverse Academy and similar online training platforms, software companies related to complaint management and security, agencies, consultancy companies, companies in the printing industry, to the extent required by the transfer while performing the Services. companies, banks for real estate sales, contracting companies for real estate projects, social media channels, third real and/or legal persons including certification bodies, and authorized institutions, organizations, authorities, administrative, judicial bodies and independent audit companies within the scope of legal obligations. shares with.

 

In addition, the User's Name and Contact Information will be shared with payment institutions for the purpose of identity verification in accordance with the framework agreement of the payment institution that the User will approve at the payment stage and in accordance with the Regulation on Measures for the Prevention of Laundering Proceeds of Crime and Financing of Terrorism published in the Official Gazette No. 26751 dated January 9, 2008.

 

Your personal data obtained through cookies placed on your device may be shared with third parties within the scope and purposes specified in this Information.

 

Yachtingverse may transfer personal data to third parties within the country and abroad, within the categories and purposes specified above, limited and proportionate to these purposes.

 

d) Method and Legal Reason for Collecting Personal Data

 

Yachtingverse collects your personal data in order to operate more effectively and provide you with the best experience. Yachtingverse collects your personal data directly from you (data subject), by proxy acting on your behalf and/or persons authorized to act, using the following methods:

 

Data You Provide Directly to Yachtingverse: It refers to the personal data that Users provide to Yachtingverse on their own initiative, for the performance of the Service and before or during the use of the Platform. This personal data includes all personal data provided directly by Users to Yachtingverse as a result of their positive actions. For example, name-surname, contact information, identity information, answers to surveys, demographic data, questions asked within the scope of the Ask a Question feature and answers to questions and content information are included in this type of data.

 

 

Data We Obtain When You Use Our Platform: It includes personal data regarding the usage habits of Users obtained through certain software or technological tools during the service offered by Yachtingverse. For example, location data and favorites, as well as interests and usage data, fall into this type of data.

 

In order to carry out online behavioral advertising and marketing, Yachtingverse associates the user's behavior on the site with a cookie in the browser, even if they do not open an account, and collects usage data such as the number of pages viewed, visit duration and number of goal completions. How to manage cookies is also set out in our Cookie Policy.

 

Your personal data collected through these methods are specified in Articles 5 and 6 of Law No. 6698;

 

It is clearly provided for in the law,

It is mandatory to fulfill its legal obligation (Legal regulations regulating electronic commerce activities, financial and tax issues, consumer protection and other issues),

It is directly related to the establishment or execution of the contract and the processing is necessary (Account Agreement, Terms of Use and the execution of the contract based on them, establishment and protection of the right),

Processing is necessary for its legitimate interest (Yachtingverse collects the data necessary to carry out its services, especially to prevent fraud, in its Platform-related activities),

It has been made public by you,

Processing is mandatory for the establishment, exercise or protection of a right,

Having your explicit consent

It is based on legal reasons.

 

Your personal data collected through these methods can be processed and transferred for the purposes specified in this Information within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698.

 

Legal bases for collecting personal data;

 

Account Agreement, Terms of Use and the execution of the contract based on them, establishment and protection of rights

Legal regulations regulating electronic commerce activities, financial and tax issues, consumer protection and other issues

Yachtingverse's Platform-related activities are based on its legitimate interest in collecting the data necessary to carry out its services, especially to prevent fraud.

e) Our Measures and Commitments Regarding Data Security

 

Yachtingverse is committed to protecting personal data securely. It carries out technical and administrative measures using various methods and security technologies to ensure the appropriate level of security in order to prevent unlawful processing and access of personal data and to ensure the preservation of personal data.

 

Yachtingverse will not disclose the personal data it has obtained to anyone else in violation of this Information and the provisions of the Personal Data Protection Law No. 6698, and will not use it for purposes other than processing. Yachtingverse declares that, in case personal data of Users is shared with outsourcing service providers in accordance with this Information, it will carry out the necessary warning and control activities to ensure that such outsourcing providers comply with the commitments under this article.

 

If links are given to other applications through the platform, Yachtingverse does not bear any responsibility for the privacy policies and contents of the linked applications.

 

The User undertakes that the information subject to this Information is complete, accurate and up-to-date, and that if there is any change in this information, he will immediately update it at https://yachtingverse.com/. Yachtingverse will not have any liability if the User does not provide up-to-date information.

 

f) Personal Data Owner's Rights Listed in Article 11 of Law No. 6698

 

As personal data owners, if you submit your requests regarding your rights to Yachtingverse using the methods set out below, Yachtingverse will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for the answer given up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages. If the response to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by Yachtingverse will not exceed the cost of the recording medium.

 

In this context, personal data owners;

 

Learning whether personal data is being processed or not,

Requesting information if personal data has been processed,

Learning the purpose of processing personal data and whether they are used for their intended purpose,

Knowing the third parties to whom personal data is transferred at home or abroad,

Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,

Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,

Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,

In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

You can submit your request to exercise your above-mentioned rights in Turkish, in accordance with Article 5 of the Communiqué on the Procedures and Principles of Application to the Data Controller; In writing, as the data controller, to Yachtingverse's address Halkapınar Mahallesi 1203/11 Sokak No:5-7/72 Konak-İzmir/TÜRKİYE with information and documents proving your identity, via secure electronic signature, mobile signature or via email to [email protected]. You can send it to the person using the e-mail address registered in the Yachtingverse system.

 

Yachtingverse reserves the right to verify your identity in order to prevent unlawful sharing of your personal data.

 

In your application;

 

Your name, surname and signature if the application is written,

For citizens of the Republic of Turkey, your TR ID number, if you are a foreigner, your nationality, passport number or identification number, if any,

Your residence or workplace address subject to notification,

Your notification e-mail address, telephone and fax number, if any,

Your request subject

It is mandatory to include information and documents regarding the subject, if any, which must be added to the application.